According to § 312i BGB in conjunction with Art. 246c EGBGB (contract in electronic commerce) we inform you as follows:
No. 1: Individual technical steps leading to the conclusion of a contract
a) In deviation from § 2 of our General Terms and Conditions of Sale - which otherwise, however, become an integral part of the contract - the following applies with regard to the conclusion of a contract via this online store for one-off orders:
(1) The presentation and advertising of items in our online store do not constitute a binding offer to conclude a purchase contract.
(2) By submitting an order via the online shop by clicking on the "Place order" button, you are placing a legally binding order. You are bound to the order for a period of two (2) weeks after placing the order.
(3) We will immediately confirm receipt of your order placed via our online store by e-mail. Such an e-mail does not constitute a binding acceptance of the order unless, in addition to the confirmation of receipt, acceptance is also declared.
(4) A contract is only concluded when we accept your order by means of a declaration of acceptance and/or by delivering the ordered items.
(5) If it is not possible to deliver the goods you have ordered, for example because the goods in question are not in stock, we shall refrain from issuing a declaration of acceptance. In this case, a contract is not concluded. We will inform you immediately and refund any payments already received without delay.
b) In deviation from § 2 of our General Terms and Conditions of Sale - which, however, shall otherwise become an integral part of the contract - the following shall apply with regard to the conclusion of a contract via this online store for so-called replenishment orders:
(1) If you have selected replenishment orders for our articles via the "Replenishment order" button, the selected products will be ordered for you without any further new declarations on your part, confirmed with a separate order confirmation in each case and delivered to you within the period of time selected by you at the time of the replenishment order. Certain parameters of replenishment orders (in particular price and availability) may change over the course of the replenishment order.
(2) By submitting a replenishment order via the online store by clicking on the "Place order" button, you are placing a legally binding order for deliveries of goods in the period you have selected. You are bound to the order for a period of two (2) weeks after placing the order.
You can cancel the replenishment order at any time. Orders that were placed in accordance with b) (1) prior to this cancellation shall remain unaffected by this cancellation. At the same time, we reserve the right to discontinue the offer of replenishment orders at any time; here, too, orders placed in accordance with b) (1) prior to this cancellation remain unaffected by the discontinuation.
(3) We will immediately confirm receipt of your order placed via our online store as well as any subsequent order by e-mail in accordance with the time selected by you. Neither e-mail shall constitute a binding acceptance of the order unless, in addition to the confirmation of receipt, acceptance is also declared.
For each replenishment order, the price of each item as stated in the order confirmation or order confirmation will be charged on the day on which your replenishment order is processed in accordance with No. 1 a) (4).
(4) No. 1 a) (4) applies accordingly.
(5) No. 1 a) (5) applies accordingly.
No. 2: Storage and accessibility of the contract text
We save the text of the contract and send you the data relating to your order by e-mail. You can also view our General Terms and Conditions of Sale at any time at www.hengst.com/en/legal/agb.
No. 3 Detection and correction of input errors
Until you click on the "Place order" button, you can check all the order details you have entered via the online store in the "Cart" at any time and change the number of items in the shopping cart, delete them or add further items to the shopping cart using the input field next to the "Add to cart" button. In the "Checkout/Order Review" area, you can edit your order number, delivery address and desired delivery date by making the appropriate entries.
No. 4: Languages
The languages available for concluding contracts are German, English, French and Spanish.
No. 5: Codes of conduct
We are not subject to any codes of conduct.